Do you have your own ‘style’ when it comes to negotiating, and if so what does it say about you? Are you bullish, are you rash, are your over sensitive, are you weak… or are you (by nature) ‘fair’?
What do you want to be like as a negotiator, and what message does that send to the rest of the world about who you are and what you stand for?
Winning and losing – surely that’s what it’s all about – and any blend of the two will do. I can think of people whose faces fit into all the categories:
The ‘I always win – you always lose’ approach reminds me of a ruthless board level negotiator who sees negotiation conversations as a fun game. The light glows in her eyes as she sees the game start to play… Watch out as proudly she will swing her arm and wipe out all the unsuspecting (and usually under-prepared) obstacles in her way.
The ‘OK have it your way’ throws up images of a gentle mannered but flexible finance manager, who seems often at ease with letting things go so the other party can ‘have it their way’. Mind out though for the occasions when it goes a bit too far, and watch him hit the roof when he feels like he’s lost just a bit too much… See the shocked faces around him then.
Then we come to the ‘win win’ negotiator… the image of calmness, fairness and reasonable open-mindedness. But is this person really for real? Are they genuine or is this such a learned approach it becomes contrived?
People often talk about ‘win win’ like it is something that should always be aimed for, and like it is something people can usually achieve with enough time and foresight. But can it really achieve results quickly enough in fast paced modern working environments for it to be an option? Do we even have time or the desire to look for a solution that suits all parties?
John Paul Getty reported his father having once said to him “You must never try to make all the money that’s in a deal. Let the other fellow make some money too, because if you have a reputation for always making all the money, you won’t have many deals…”
Contrived though this may sound – is it the truth? Is collaborative negotiation just the cleverer way of getting what you want in the long-term?